FAQs

We believe that our members derive the most value from our health plan if it is easy to use and understand. So we do all that we can to provide clear information on sometimes complex subjects.

This section provides information for members on a range of topics. Click on the menu at right to view information on a specific topic. And, as always, please contact Member Service at (608) 282-8900 if you have any questions.

Claims

Deductibles, Coinsurance, & Copayments

Eligibility

HSAs - How Do They Work?

Member Rights & Responsibilities

Out-Of-Area Coverage

Referrals

Using Your Drug Plan