Quality Commitment

Healthcare Quality Initiatives
Physicians Plus is committed to improving the health of our members through a focus on superior service and continuous collaborative quality improvement processes. Click on the links below for detailed information on specific initiatives. Wisconsin Forward Award & Malcolm Baldrige National Quality Award
Physicians Plus has embraced the high standards of the Wisconsin Forward Award (WFA) program as our model for quality improvement. WFA uses the same Criteria as the coveted Malcolm Baldrige National Quality Award.

Guided by this proven criteria, our organization focuses on vital customer input and involvement and clearer communication pathways, helping us achieve improvement results critically important to our members. In June, 2008, Physicians Plus was awarded Mastery level by the WFA at the State ceremony.

For information on Wisconsin Forward Award, visit www.forwardaward.org and for information on the Baldrige National Quality Award visit www.quality.nist.gov.